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"" For U.S. Do Not Call Registry Members
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1. Why should I register my phone number with the U.S. Business Do Not Call Registry?
The U.S. Business Do Not Call Registry gives you an opportunity to limit the telemarketing calls you receive to your business each day. Being a member of the U.S. Business Do Not Call Registry will save you the time and money that is spent in employee wages and stop the potential loss of revenue opportunities due to increased hold time or unanswered calls.

Your membership allows you to give your potential and existing customers the attention they deserve without being interrupted by annoying telemarketing calls and aggressive sales pitches for products and services you have not requested.
 
2. Why is there a fee to be on the U.S. Business Do Not Call Registry?
Because the U.S. Business Do Not Call Registry™ is the FIRST and ONLY Do Not Call Registry for businesses and is not subsidized by the Federal Government we have to pass on a small monthly fee to businesses to help cover the cost of maintaining the database and contacting the marketing companies on your behalf. The service can cover all of your business phone lines and as your business grows you can always add additional lines as well.
 
3. Why should I be willing to pay for this Service?
Most people fail to realize how much unwanted telemarketing calls and junk faxes actually cost Small Businesses each year. For only four dollars and ninety-nine cents per month, The U.S. Business Do Not Call Registry covers up to 5 of your phone lines and will save you hundreds of dollars in employee wages each year , keep you from missing revenue opportunities and improve the quality of your customer service by answering only relevant business calls in a timely manner.
 
4. How do I calculate the cost of unwanted telemarketing calls to my business?
To calculate the cost of telemarketing calls to your business each year you can use the following formula:

Average Employee Wage per minute x total minutes spent talking to telemarketers per year = Employee wages wasted Example: $0.25 per minute x 1040 minutes per year = $260.00 per year in wasted employee wages

Note: This formula does account for lost revenue opportunities as a result of increased customer hold times and other administrative costs associated with screening telemarketing calls.
 
5. How soon after I become a member will I notice a reduction in calls?
Telemarketers covered by the U.S. Business Do Not Call Registry agreement have up to 31 days from the date you become a member and we contact them on your behalf to stop calling you.
 
6. Can I register my cell phone on the U.S. Business Do Not Call Registry?
Yes, you may place any phone number associated with your business including your personal cell phone number on the U.S. Business Do Not Call Registry. However due to LEC restrictions and billing requirements the primary phone number you register must be a landline.
 
7. If I register my number on the U.S. Business Do Not Call Registry, will it stop all telemarketing calls?
Placing your number on the U.S. Business Do Not Call Registry will help stop most telemarketing calls, but not all. If you have an established business relationship with a telemarketing company they may continue to call unless you ask them not to. If there is a company that continues to make unwanted to calls to your business you can contact us to file a complaint and we will contact them on your behalf.
 
8. When can I file a Do Not Call complaint?
If your number has been on the U.S. Business Do Not Call Registry for at least 31 days and you receive a call from a telemarketer, you can file a complaint at the registry’s website here or by calling the registry’s toll-free number at 1-877-936-6682 To file a complaint, you must know the name and telephone number of the company that called you, and the date the company called you.
 
9. What if I get a telemarketing call, but can’t get the telemarketer’s name or phone number?
The U.S. Business Do Not Call Registry officials need the telemarketing company’s name or phone number, as well as the date of the call to take immediate action on your complaint. If you want to report a do not call violation, please make sure you get that information.
 
"" For Telemarketing Companies and Sellers
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1. What are the benefits of using the U.S. Business Do Not Call Registry?
The U.S. Business Do Not Call Registry allows your company to save time and money by not buying leads, making phone calls and pitching your products and / or services to customers that committed to not taking your calls and are unwilling to make purchases from telephone sales representatives.
 
2. Who can access the U.S. Business Do Not Call Registry?
 
Access to the U.S. Business Do Not Call Registry is limited to sellers, telemarketers and other telephone service providers. Sellers are companies that provide, offer to provide, or arrange for others to provide goods or services to a customer in return for some type of payment as part of a telemarketing transaction. Telemarketers are companies that make telephone calls to consumers on behalf of sellers. Service providers are companies that offer services to sellers engaged in telemarketing transactions, such as providing lists of telephone numbers to call, or removing telephone numbers from the sellers’ lists.
 
3. Can I use numbers on the registry for any purpose other than preventing telemarketing calls?
No. The registry may not be used for any purpose other than preventing telemarketing calls to the telephone numbers on the registry. Any entity that accesses the U.S. Business Do Not Call Registry will be required to certify that it is accessing the registry solely to comply with the NBR Agreement to prevent calls to numbers on the registry. Use of the registry for purposes other than those set forth in the agreement could subject you to civil and / or other enforcement actions.
 
4. How can I access the registry?
The registry can be accessed by logging in to our secure web portal on our website here. The first time you access the registry; you must set up a profile and provide identifying information about you and your organization.
 
5. What information must I provide to access the registry?
The first time you access the system, you will be asked to create a profile and provide certain limited identifying information, such as your company name and address, contact person, and the contact person’s telephone number and email address. If you are accessing the registry on behalf of a seller-client, you also will have to identify that seller-client.
 
6. How often must I access the registry and remove numbers from my calling list?
In order to maintain profitability and continue to benefit from use of the Registry it is recommended that you access the list and remove the numbers from your calling list at least once every thirty-one days. A link to the updated list will be sent to you on the first day of each month.
 
7. How often must I access the registry and remove numbers from my calling list?
In order to maintain profitability and continue to benefit for use of the Registry it is recommended that you access the list and remove the numbers from your calling list at least once every thirty-one days.
 
8. What information can I access from the National Business Do Not Call Registry?
The only information that companies will receive from the National Business Do Not Call Registry is the members’ telephone numbers. All registered numbers will be available in a comma delimited text file.
 
9. How much does it cost to access the registry?
There is no fee for accessing the National Business Do Not Call Registry.